Operations Focus and Growth

Can a highly operations focused small service company (50 employees) move into a high organic growth orientation?

Usually a high growth orientation means taking more risk, risk in new business proposals, risks in pricing for services, risks in the delivery challenges that are taken on.

These risks types bring great stress to the operations side of the enterprise in that timeframes for response and delivery get shorter, risk factors may get missed in pricing new types of deals and operations management pressure will increase.

Questions for you:

- How can leadership best prepare the operations management for this orientation shift?

- What types of planning and organizational evolution should take place PRIOR to this shift?

- What are the organizational culture influences that need to be addressed before launching this major change?

Any thoughts or comments you might have around this scenario would be great, leave me a comment.

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